Tuesday, January 13, 2009

Nokia Oyj: Why would a market leader follow?

















Originally published on October 29th 2008, i had taken this blog off because of some professional reasons. I am happy to be able to re publish it yet again.)
Nokia Corporation is the 5th most valuable brand in the world with a brand value of $ 36 billion (sales of $50 billion and more) and has been consistent in the ratings for over 6 years now in the Interbarnd survey. In fact it is one of the very few European Brands in a list that reads excessive US Brands. Yet everything is far from Hunky Dory with this Telecom giant which sits at 40% of the world market pie. Its stock price hasnot been buzzing for some time now and as with all market leaders it is the favourite passtime of analysts over the world to point out to whats-not-right sort of thing with Nokia. It is trading with a P/E ratio close to 1 in the stock markets which is very average compared to Google, Apple, RIM. It is much better than Motorola though.It had over an year back made certain allusions about a fundamental move in its thinking towards services and internet with its fledgeling brand, Ovi. This was a forward looking step towards a world of convergence! There was a organizational restructuring that happened soon after. The stock markets applauded the efforts as being forward looking. There also have been pro active steps with acquisition of Navteq and Symbian, which indicate that the company is securing its end to end business structure. This is again positive.Yet there are seeds of doubt... RIM is gaining ground in the eMail space as is Apple with its breakthrough I Phone. Google is muscling its way into the Mobile space with its Android. Then there are other more competitors like Samsung and HTC which have been more innovative. Bottomline: Nokia seems to have lost a bit on its innovation leadership position to its nimbler competitors.I am not debating whether Nokia has lost of any of that bit or not... it definitely has. It has not created a wow in the market for some time. There was N 95 and there was E 71 and thats about it for almost 2 full years. To me, E 71 and 5800 Tube are just improvements over a market standard. Hence these are not what i would call innovations. There has been some buzz with the Ovi, but it has not been significant.
The strength @ Nokia is its diversified portfolio. However, straddling over so many segments with such a large portfolio can also be a fatal flaw. While Nokia is a world leader in Mobiles, especially in Asian and African markets, it has hedged itself on Music, e-mail, gaming, Navigation, Internet space, other market services and more. This adds a huge layer of complexity to the structure which is good in terms of all round consumer facedness and bad in terms of diffusedness of the focus. Lately, there is a thought running thru the leadership of the corporation, where in they are selling off functions not immediately relevant to its future. Case in point is, Nokia letting go development of its business mobility solutions which it can primarily source from the market. Another aspect, where Nokia and Google have been playing similar strategies is the development of Open Source architecture (something that Microsoft and Apple do not have). Thus the point i am trying to make in here is that, Nokia has a large offering base within different portals, which makes it less dynamic. However, there is a move within the organization to integrate critical business structures (NAVTEQ and SYMBIAN) while offloading non critical structures (development of Business Mobility solutions).
Before i proceed further, there are two charts that i would like to revisit. One being the age old SWOT analysis (Exhibit 1) and the second one being the Competitive context (Exhibit 2:havent used Porter here).Each of the Portals is a investment game where you need to develop the market and create the demand. Most of these portals have gestation periods and the early birds with deep pockets would survive gestations. Given that Nokia chiefly works on its ability to massify platforms, it makes sense that it waits for the any other organization (innovator, ex. Apple for Touch phones) to first create the market and then moves in quickly to massify the platform ( Tube 5800). The ability to massify comes from its end to end business models, supply chain integration, direct presence in markets, economies of scale which lead to cost leadership. So while Apple could skim the market with its $700 I Phone, its Nokia 5800 Tube which takes the Touch technology deeper into the masses with attractive price points like $395.It may well be that markets such as America and Japan which are technically advanced have a different view of this approach, but Finns are known to place safe bets and raise the moolah.
That probably makes them lag at the early game, but with their might and bulk they are able to cpitaulate on opportunities mid game onwards. Only Recently i heard Olli Pekka, Nokia CEO admit that Nokia has been late to wake up to the "Touch Trend". However, from looks of it, Nokia will play catch up and massifywith its 5800 codenamed the Tube and then mid next year, you can expect that N 97, which could redefine tech leadership in the mobile phone space!



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